PRIVACY POLICY

Last Updated: February 3, 2026

Viewlux Windows And Doors, Inc. (“Viewlux,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information through our website https://viewluxwindows.com/ (the “Site”) and our business operations in California.

By using the Site, you consent to the practices described in this Policy. If you do not agree with these terms, please do not use the Site.

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked with a particular consumer or household (“Personal Information”).

A. Information You Provide Voluntarily

  • Identifiers: Name, postal address, email address, phone number, and account login credentials.
  • Commercial Information: Records of products purchased (windows/doors), service history, and project measurements.
  • Financial Data: Credit card numbers or billing info (processed via secure third-party gateways).
  • Professional Data: For contractors or architects, we may collect business entity details.

B. Information Collected by Automated Means (Usage Data)

Whenever you use the Site, we and our third-party service providers (such as Google Analytics) use technologies to collect Usage Information:

  • Device Identifiers: IP address, MAC address, and browser type.
  • Tracking Technologies: * Cookies: Data files placed on your device to remember preferences.
    • Web Beacons/Pixel Tags: Transparent graphic images that track if a page or email was viewed.
  • Analytics: We use these tools to understand user behavior, keep the Site “fresh,” and tailor content to your interests.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following business purposes:

  • Transaction Fulfillment: Processing quotes, orders, and managing the 26-step quality inspection process.
  • Customer Service: Responding to inquiries and providing installation updates.
  • Marketing: Sending newsletters or special offers. Note: You may opt out of marketing emails at any time.
  • Safety & Security: To protect our property, prevent fraud, and ensure the security of our Site.

3. SHARING AND DISCLOSURE

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted partners who process payments, serve advertisements, conduct surveys, or provide CRM support. These parties are contractually prohibited from using your data for any other purpose.
  • Mobile Information: We will not share your mobile information or SMS opt-in consent with third parties for marketing purposes. Mobile information may only be shared with subcontractors to support services like installation scheduling.
  • Legal Requirements: We will disclose information if required by a court order, subpoena, or to protect the safety of our users or property.
  • Business Transfers: If Viewlux is involved in a merger or sale of assets, your data may be transferred as a business asset.

4. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

As a California resident, you have the following specific rights:

  • Right to Know: Request a list of the categories and specific pieces of data we have collected about you.
  • Right to Delete: Request that we delete your personal information (subject to legal exceptions like active warranties).
  • Right to Correct: Request the correction of inaccurate personal information.
  • Right to Opt-Out: You may opt out of the “sharing” of your data for cross-context behavioral advertising via your browser’s Global Privacy Control (GPC).
  • Right to Limit Use of Sensitive PI: You can limit our use of sensitive data (like financial info) to only what is necessary to perform services.

5. HOW TO OPT-OUT OF TRACKING

6. DATA SECURITY AND CHILDREN

  • Security: We provide physical and electronic safeguards to protect your data. However, no method of transmission is 100% secure.
  • Children: The Site is not intended for children under 16. We do not knowingly collect information from children. If we discover such data has been collected, we will delete it immediately.

7. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, WILL VIEWLUX WINDOWS AND DOORS, INC. BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR PROCESSING OF PERSONAL INFORMATION. OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU FOR PRODUCTS IN CONNECTION WITH WHICH YOU PROVIDED DATA, OR $100.

8. CONTACT US

If you have questions about this Policy or wish to exercise your California privacy rights, please contact us at:

Viewlux Windows And Doors, Inc.

7061 Vineland Ave #1/2

North Hollywood, CA 91605

Phone: (877) 717-1555

Email: info@viewluxwindows.com